Have a question or run into an issue? Check the FAQ below or reach out directly at support@getcache.ai.
Open Cache, tap the scan button, and point your camera at the front of any trading card. Cache will identify the card and pull up details including the year, set, card number, and any parallels or variations.
Cache's AI is very good at identifying cards across major sports and TCG sets, but it's not perfect. Always review scan results before listing or making decisions. If a scan seems off, try again with better lighting or a clearer angle.
Go to Settings → eBay → Log In. You'll be redirected to eBay's secure login page. Cache never sees your eBay password — authentication is handled through eBay's official OAuth system.
Open the Settings app on your iPhone → tap your name → Subscriptions → Cache. From there you can upgrade, downgrade, or cancel your plan.
Yes. You can request a refund through Apple's App Store by visiting reportaproblem.apple.com, or contact us at support@getcache.ai and we'll help sort it out.
Yes. Your collection data is stored locally on your device. We don't use analytics, tracking, or advertising SDKs. Read our full privacy policy for details.
Android is in development. We don't have an exact timeline yet, but it's a priority. Follow us for updates.
We want to know about it. Email support@getcache.ai with a description of what happened, and we'll get it fixed.
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